Shipping and Returns

How to order:
Ordering is easy! Click on the thumbnail photo of the purse, another window will open with detail photos and a description. Beside the price is a button that reads “Order”… if you click on that, the purse will be added to your shopping cart. If you wish to go back and look at more purses, you can go there at any time by clicking on the "Keep Shopping" button. Your order will only be processed once you’ve filled out all the order information and completed the transaction.You can choose to delete selections at any time before finalizing the order. I will receive notification that your order is in, and will mail the purse(s) within 4 business days.

Payments:
I accept Visa and Mastercard through my website shopping cart. This is the quickest and easiest option. Safe, secure and easy. If you prefer to pay by check or money order, please contact me. Orders will not be sent until payment is received and checks have cleared.

Shipping:
To make things easier for everyone, I now offer free shipping for orders in the U.S. and Canada. If ordering from outside these two countries, I will add on a $6 shipping fee to the final order and contact you with the total before processing your order. If the bag is small and I can use a padded mailer, I will ship First Class. If the purse is larger, or the order is for multiple bags, I will use a Priority Shipping box and ship Priority Mail.

After receiving your order, I will mail the package out within 4 business days. To see this in a handy dandy chart, click here.

Return Policy:
I take pride in my purses and want you to be completely satisfied. If you want to return an item purchased from Bolsa Bonita for a refund, please contact me explaining the reason for the refund. We will make arrangements for you to return your purchased bag and receive a refund. Refunds will be issued by check, not a credit to a credit card. Unfortunately, I am unable to refund shipping charges. All refund requests must be made within 10 days of delivery, and can only be honored for bags returned in new condition. If you have any questions, please feel free to email me. I want you to be happy!

Privacy Policy:
I hold a firm commitment to the privacy of my customers. Several forms on my site require users to enter personal information (e.g., name and email). I use customer contact information from these forms to send the customer information about Bolsa Bonita or to contact customers when necessary. I will never sell, rent or otherwise share your personally-identifiable information with any third party. I take all steps possible to ensure that your credit card and personal information is kept safe and secure. I utilize Yahoo Store's secure shopping cart to process your order.

*If you make an order and are not on my mailing list, I will not automatically add you. Please request to be added- I don't like to send unsolicited emails! I want you to crave the bolsa news.